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#Quickbooks password reset tool failed how to
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Select your QuickBooks version in the QuickBooks Products drop-down menu.

Enter the token number you received via email into the Token Number field.

Double-click the QBPasswordReset.exe file that was downloaded to open the tool.

IMPORTANT: Make sure if it asks you to Run or Save, you choose Save and save it to your Desktop.

On the next screen, click the Download Now link.

Accept the license and click the Download button.

The email that includes the access token will be sent ONLY to that same address. NOTE: All information entered must match the information in our system including email address.

Fill in your QuickBooks license number and business info then click Submit.

Important: The version of QuickBooks you last opened your company file with must be installed on the computer you are using to remove and reset the password.

From the QuickBooks version, select your version of QuickBooks Desktop.

Go to the QuickBooks Automated Password Reset tool to reset your Admin password.

#Quickbooks password reset tool failed code

Reset your admin password using a reset code (access token).

Enter a new password and new challenge question

The Change QuickBooks Password window opens.

When you close this window, you will be asked to create your new password and select and answer your challenge question.” “Your password and challenge answer and question have been removed, and your company file is no longer password-protected.

Answer the security question and click OK.

In the QuickBooks Desktop login screen, click I forgot my password.

Reset your Admin password using your challenge question.

For best results, perform the solutions in the order shown. The first solution may solve your problem, or you may need to try both to resolve the issue. If you’ve forgotten or lost your admin password, Intuit recommends 2 solutions for this problem.

If you forgot your QuickBooks Admin password need to reset:.

Note: If you want to leave your password blank, you must choose in the Challenge Question field and the Answer field must be empty.

In the New Password field and the Confirm New Password field, enter your new password.

In the Current Password field, enter your current admin password.

With your company file open, choose Company > Set Up Users and Passwords > Change Your Password.

If you know your Admin password and want to change it:.

#Quickbooks password reset tool failed how to

This article guides you on how to reset your QuickBooks desktop password. Security updates and other unforeseen circumstances may lead you to reset your password. Any other user is normally set up by the Admin.

#Quickbooks password reset tool failed install

QuickBooks normally sets up an Admin account first time you install and set it up. When using QuickBooks Desktop, you’re always signed in as a specific user.